Welcome to Oshi Patient Stories, an interview series where we hear from the real people who have found lasting relief from digestive symptoms with Oshi’s virtual gastrointestinal (GI) care. In today’s interview, Kate talks about how working with both a GI provider and gut-brain specialist at Oshi helped her find relief from long-standing GI issues.

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Kate shares her experience with Oshi Health.

What has your experience been like? From first hearing about Oshi, to your first appointment, to now?

 I’d say it was a very nice option to be able to reach out to an online resource and not have to deal with, you know, going somewhere in person, wait times, all that kind of stuff. And honestly—just being able to sit in my PJs and talk to a medical professional was really, really helpful. So I very much enjoyed my Oshi experience, and if I continue to have issues, definitely would come back. And I would recommend to anyone for sure.

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How has your life changed since working with Oshi? What would you say to someone who is considering treatment with Oshi?

I wouldn’t say that my life is necessarily earth-shatteringly changed, but I did get, you know, some information. And perspective, even is, is actually a good word, that I never thought of before. I actually worked with two different doctors through Oshi. For seeing me virtually and not able to touch, check any part of the body—but being able to listen to symptoms and what I was talking about—they were both really able to help and make me think about things in a different way that I hadn’t before and that no other doctor had told me. So it was really, really good experience.

Which provider did you find most helpful and why? Gut brain specialist, dietician, medical GI provider, or a combination?

I actually think I found the combination more helpful than anything. I had worked with a gut-brain specialist and a medical GI provider. And they were both really, really great. Obviously it started with the medical GI provider and they were the ones who suggested talking to a gut-brain specialist and really about that gut-brain connection. That opened my eyes a bit, you know. No one, none of the doctors I had seen in in real life going to their offices had ever, you know, even mentioned that there could be a connection with the with the brain.

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I was never able to get answers on what was wrong. And talking to a gut-brain specialist kind of made me think  maybe it isn’t something so physically wrong as my brain and stressors causing pains that maybe I don’t really have. They gave me some methods to work through that, and I would say I’ve definitely felt better since really being cognizant of that advice and thinking outside the box. That it’s not just your body. There there is that mental connection, and it’s been really, really awesome.