Everything you need to know about working with our GI providers

We know that digestive health isn’t one-size-fits-all. Often, symptoms like bloating, abdominal pain, diarrhea, and constipation don’t follow a clear rulebook—even when you have a diagnosis.

That’s why your first Oshi Health visit is with a GI provider. Gastrointestinal (GI) providers have advanced training and knowledge in the full spectrum of digestive disorders—from IBS and acid reflux to bloating and constipation.

Our GI providers take the time to truly listen and understand your history, your symptoms, and how everything fits together to provide you with a diagnosis (if needed) and a comprehensive treatment plan.

What is a GI provider?

Oshi GI providers are licensed and trained advanced practice providers (APPs)—including nurse practitioners (NPs) and physician associates, also known as physician assistants or PAs—who specialize in GI conditions and work closely with gastroenterologists on your care.

Both NPs and PAs have advanced clinical education and training. They can diagnose and treat conditions and also prescribe medications.

At Oshi, their role is to work with you to create a treatment plan that’s tailored to your symptoms, lifestyle, and goals—and grounded in science.

Oshi GI providers have:

• Advanced degrees and years of training in inpatient and/or outpatient GI-focused care
• Experience in diagnosing and managing a range of GI symptoms and conditions
• Ongoing mentorship and collaboration with board-certified gastroenterologists
• Knowledge of the latest research and treatments in digestive medicine

The Oshi difference:
We know how hard it can be to see a gut health specialist. Or even to know where to start looking for one! Long waits, confusing referral systems, and uncertainty about what kind of care you need can leave you feeling stuck. With a GI provider as your first point of contact, you get quick access to expert care—including visits on evenings and weekends.

How Oshi GI providers approach diagnosis

We meet you where you are, whether you’ve had extensive testing in the past or you’re just starting the search for answers. You don’t need to arrive with a stack of lab results or a clear diagnosis.

Your Oshi GI provider will take the time to consider the whole you. That includes:

• Looking at your medical history, including any past labs, imaging, surgeries, or medical procedures
• Asking about your symptoms (when they started, how they affect your daily life, and whether anything seems to be a trigger)
• Exploring lifestyle factors like stress, diet, sleep, and movement
• Considering your family history and other health conditions

Based on your unique needs, they can refer you to an Oshi gut-brain specialist or registered dietitian (RD).

Your provider will collaborate closely with your broader care team—whether that’s another Oshi specialist or an existing GI doctor—and with you to create a personalized treatment plan.

From there, if it makes sense for you, they may suggest additional testing, like:

• Blood work to check for inflammation, nutrient deficiencies, or other markers
• Imaging studies or scopes, if they’re needed, based on what you’re going through
• Other specialized tests, depending on your unique symptoms

The Oshi difference:
At Oshi, we know digestive issues can be complex, and what works for one person might not work for another. That’s why we take a whole-person approach to GI care. Your gut health is deeply connected to what you eat, how you feel, and the way your body responds to stress. Our GI providers don’t work in a silo. They work closely with GI registered dietitians and gut-brain specialists to make sure nothing gets missed.

Labs and testing—yes, even virtually

If your provider thinks testing could help get to the bottom of your GI symptoms, they can order labs or imaging, just like any doctor’s office. We’re also thoughtful about every test we recommend, making sure it’s truly necessary for your care.

The goal is to get the right information about what’s happening with your body, without sending you for unnecessary, expensive procedures.

And if in-person testing makes sense for you, our care coordinators are here to help. They’ll work with you to find convenient, in-network clinics or imaging centers.

The Oshi difference:
We take a thoughtful, personalized concierge approach to testing to avoid putting you through testing you don’t need. Because your care should be effective, not excessive.

Ongoing GI provider support

Living with GI symptoms can feel unpredictable. Some days are manageable, and others leave you wondering what’s going on inside your body.

Oshi Health GI providers are here for more than just the initial visit. You can connect with your provider as often as needed—whether for follow-up appointments, to talk through changes in your symptoms, or even to ask questions.

And if you’re in the middle of a flare-up (which can happen, especially early on in your care), your provider is just a click away.

They’ll help you adjust your care plan and get back to feeling good again.

Being able to check in quickly helps prevent small issues from turning into bigger ones. Fast access to care makes it easier to stay ahead of symptoms and successfully manage your gut health in the long run.

The Oshi difference:
With Oshi, you get unlimited visits with your GI provider and the rest of your care team when you need them.

Takeaway

Working with an Oshi GI provider will look different for everyone. But here’s a recap of what you might expect:

• You’ll work with a highly trained and specialized provider who knows the ins and outs of gut health. Oshi GI providers are NPs and PAs with a wealth of GI knowledge and experience.
• Your GI provider will work with you and the rest of your care team to help you find long-term solutions for your digestive concerns. They’ll take the time to really listen and consider the whole you before creating a personalized treatment plan.
• You don’t need previous test results (or a diagnosis) to work with a GI provider. They can often make a diagnosis without previous labs. Or will order tests and interpret results, just like any other clinic.
• Visits happen on your schedule. You get unlimited visits with your Oshi GI provider and broader care team, so you’re never alone if questions or symptoms crop up. We’re here for you whenever.

*Names have been changed to maintain confidentiality